What is a better customer? One that shops regularly in your store, one that spends a significant amount of money when they come in, one that makes your staff smile as they come through the door, and one that shares their excellent shopping experi

We have made it! This has been one very challenging year, and it is coming to an end. Let’s take a moment to celebrate all the great accomplishments! There were so many of them, we may have already forgotten some.First, the challenging process of

We waited so patiently for our customers to be able to come back into our stores. Once our world opened back up, did we think we would go right back to the way it was? Probably not, but there seems to be a long list of challenges that now need

It appears that the new virtual trade shows are not going to be going away completely. I think we can agree that they do not do the same job, give the same satisfaction, or allow us to go home with the same results. But they have been better th